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iPhone Fat Fingers We ve known for a while now that some mobile carriers have been instructing their sales staff to start pushing their customers away from Apple s (AAPL) iPhone and toward Android or Windows Phone devices. The reason is simple: carriers pay a lot more to subsidize Apple s popular smartphone than they do with other devices and they d prefer to have higher gross margins at the end of each quarter. But now a Tom s Hardware reader reports that a Sprint (S) representative has taken pushing non-iPhone products to a whole new level and is actually insulting people who insist on buying the device.

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When the customer told the Sprint representative that he wanted to get an older iPhone 4 for free as part of his upgrade, the representative called the device a piece of s that breaks too easily and is too small for many users.

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Instead, the salesman recommended that the customer by a Samsung (005930) Galaxy S III. When the customer again refused, the salesman took things a step farther and told the man that his fingers were simply too fat to use the iPhone and that he d need a larger screen to use a smartphone properly.

Needless to say, these up-sell-by-insult tactics weren t exactly effective for the salesperson and the customer angrily stormed out of the store without buying a new phone.

This article was originally published by BGR